WEBVTT

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Hello everyone.

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In today's video we'll learn how to set

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up WhatsApp coexistence integration.

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Coexistence allows you to use the same

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phone number on both the WhatsApp

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Business app and your CRM

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simultaneously.

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This is especially useful if you have

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been using your WhatsApp business

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number for long time and want to

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integrate it with your CRM without

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losing your chat history or disrupting

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your existing communication.

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Now let's begin the integration process

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step by step.

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Tap on connect your WhatsApp Business

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app with the Coexistence.

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Tap next Connect with the Facebook.

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Here there is a pop up.

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Tap on continue.

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So here you can select on Connect a

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WhatsApp business app.

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This is your portfolio.

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Tap next so you'll add your number.

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Tap next.

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Since you have already registered

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number.

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Just click on this and tap next so you

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will get a pop up of a QR code you need

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to scan.

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You will also receive a message from

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Facebook Business stating that connect

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to the business platform.

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Just tap on the connect in your phone

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and it will open.

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Just scan this QR code.

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So connecting it will usually take 45

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seconds.

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So once it's connected you can tap next

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and confirm.

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Click on finish.

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So your integration is completed.

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Thank